CenturyLink - Rip Offs!!
Internet and Home Phone
LONGMONT, COLORADO -- I have had service with this company at this address for a year. The entire year, my phone didn't work the way it should. When it rained or snowed or early in the morning when there is dew, there would be horrible static in the line. I had them come over maybe 8 times to try to repair whatever this was and was never charged a repair fee. I even asked them to come early in the morning when the problem was there which they did not do.
They came when they had time so of course the problem was not as obvious when they got here. After the last attempt at a repair, I found a card on my door telling me that my phone was fixed which it wasn't. I decided at this time to do something different for my home phone. I got the phone # ported and started my new service only to find that Centurylink had tacked on an $85.00 repair charge for their last feeble attempt at a repair. I have called several times to find out what the fee was for only to be argued with, lied to, insulted and treated like complete and total crap.
They put me on hold to do some research and didn't come back on more than one occasion. The little that I did find out was that because I finally had enough of their BS and went with another company, they are now saying that the problem is in my house which is why they are charging me the $85.00. The problem isn't in my house because you go outside and plug a phone in the box, you can hear the static out there.
This company is a bunch of thieves. I wouldn't recommend them for anything.