Travelocity Wrong Location for Hotel, Would Not Resolve Issue
Hotel Booking - Complaint
VCABEACH, VIRGINIA -- I used Travelocity for a business trip to Mexico. The location of the Hotel was not any where near where they said it was. No problem, so I called and said I could not stay there. They would not refund it. Pretty simple. I did not stay in a hotel that I booked because it was in the wrong location. I have spoken to their customer service in India several times. What a joke.