Charter communications - Charter will solicit you up to 30 days after you requested being put on the "no call list"
Resolution Update on 09/12/2012:
They finally stopped calling
WEST BEND, WISCONSIN -- Charter has called me five times a day for 7 days to get me to upgrade. I called the customer service number and asked to be removed. No more than an hour later I w received another phone call from Charter regarding upgrading my service. I instructed the lady to stop calling and she began shouting. I called customer service again and asked for a manager. When the manager got on the phone she said it could take 30 days to get off the list. I have 15 calls in four days! Then I was told its not someone from Charter but they call and state its "Charter communication" I told the manager I disagree that its not someone from Charter to which she replied " and you have that right?" I am a paying customer being harassed because I'm a paying customer. I was informed by management that Charter " has the right to solicit its customers even though I'm clearly being harassed. Don't get Charter anything unless you want swarms of emails, letters, and phone calls selling their services even if you don't want them to. I stressed how upset it made me feel to have my privacy invaded to which I was told "it isn't a big deal" Charter has had thousands of complaints sent to bbb. If you want to be bullied into cable contracts, Charter knows best how to treat a customer like trash.