Sonic Industries Complaint - Customer Service in Hartsville, SC
HARTSVILLE, SOUTH CAROLINA -- I went to my local Sonic in Hartsville, SC and, as usual, ran into some problems. First, on every order station is a red sign that states if we are not offered a shake, to super-size, or cheese fries, we would be given a $2.00 coupon towarsd our next order. However, when we asked for it, we were told that the program was no longer in effect, the signs notwithstanding. Additionally, our order was delivered short one coney. We hit the call button and informed the lady, and her response was something less than delighted. We got the extra coney and beat a quick retreat to enjoy our meal at home. This is hardly the first time that we have encountered problems at this Sonic, or the first time that we've reported it, but if we get a response, that will be a first.
Despite our love of Sonic's signature foot-long coneys and tater-tots, we've started going less and less because of the frequent problems. I guess since they do good business because of the local kids who go there, they don't care about anything else.
I would like the $2.00 coupon I'm owed and the signs advertising the coupon removed. It would also be nice to ocassionally be able to enjoy a hassle-free meal.