Stream Energy - Over Charged

Complaint

Review by mauriceguinn934 on 2012-08-29

Rating:

DALLAS, TEXAS -- Beware of Stream Energy, they are crooks, they're ripping people off by what they call cramming, adding more unknown charges on your bill and lying about what the meter readings are.

I had a simple transfer from the house I was moving out of, to the new address I was moving to. Ok, so I had two accounts, the old address and the new address. The old address, I told them to leave the account active for two weeks so I could have light and air while I was moving, which by the way was only on weekends and during the weekdays no one was there, lights off no air or anything. For two weeks only on weekend I did my moving, so normally my bill was about $125.00 a month, so I finally got moved and they sent my bill from my old address. For two weeks they charged me $434.00 and said that's what the meter read. I cussed all of them out and switched to someone else. Watch out for those crooks, they start you off good and then they rip you off in the end, now my credit is bad until I pay that BS THEY CHARGED ME, LOOK OUT!