Pharmacist Complaint at Target at Libbie Ave. and W. Broad St., Richmond, VA

prescription pricing inquiry for refill - Complaint

Review by lvututu on 2012-08-30

Rating:

RICHMOND, VIRGINIA -- I made the huge mistake of going into this store on Wednesday morning at approximately 10:30 A.M. and went to the pharmacy counter. The pharmacist was a young, white male with very dark hair and slim build. He came over to the counter and I proceeded to show him the referral that I had from Kmart for my prescription and asked him if Target would honor the pricing from Kmart and he said in a very loud, demanding voice, "No, I will not honor Kmart pricing." I was shocked that any pharmacist would ever treat a customer like he did. Also, what he did not know is that I am handicapped. He then told me he could beat the Walgreen's pricing that I had gotten and went to a computer and then did not even bother to get up and come back to the counter but announced that the price would be $38 which was $28 over the Kmart pricing and also over Walgreen's pricing. He was very unpleasant and unprofessional. My father was a pharmacist and I know very well what the conduct should be from all pharmacists. I did report him to the corporate office and strongly feel that he should not be placed in any stores until he is able to present himself in a professional manner. This is the wrong store for him to be employed in for it caters to lots of elderly customers.
What a disgrace to Target but probably not a surprise for I see numerous other complaints about the pharmacies throughout the country.