Capital One - Refusal to Close My Account
Capital One Credit Card - Complaint
SALT LAKE CITY, UTAH -- My goal was to pay off all my credit cards with lower interest rates. I enrolled in Money Management International which doesn’t damage credit scores. HSBC, Discover, and Chase closed my accounts upon entering the program.
Since my Capital One card wasn’t closed, I asked them to close it. They have refused until I have paid the entire bill off. My credit score is affected for 10 years after I have paid their last payment. With the other companies, my credit score is affected for 10 year upon entering the program.