White Aluminum Products, LLC - Roof Leaking and Shoddy Work

Screen Room Roof - Complaint
Review by conciergeas on 2012-08-30
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
HAINES CITY, FLORIDA -- We had a carport and screen room put on our home around 5 years ago. The roof started leaking slowly and the we noticed the space between the gutter and screen room roof was leaking also. There wasn't any type of seal put between the carport and screenroom and the gutters so it leaks. We called the company and they said we would have to pay 2,000 dollars to have it repaired. We complained to the company the tape they used was bad and the seams were never caulked and someone called us and said we should have called him first and that he would fix it. We took pictures of the work and it was a bad job to begin with. Well, it seems the person we spoke to is going senile as he didn't remember dates that he said he would fix it and then refused to fix it when we told he was suppose to be at the house on the date he said. After going back the forth we ended up paying 300 dollars and the job took only two hours and was done very shoddy and the gutters were never caulked.

We paid 22,000 dollars to this company 5 years ago and trusted we were getting a good product. Not so, even if there is short warranty if the job wasn't done correctly to begin with the roof should never leak after only 5 years.

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