Nike Informative - Best Watch, Worst Service
ALASKA -- This is by far the best Nike product I ever bought. There is no other that can match it. I have the Nike Triax 250 and let me tell you. I seldom take it off my arm. It's like my own little life-support unit and I brag with it all the time. The first time I had to replace the battery, I took it to the sport shop where I bought it and my watch was sent to JHB. It took 6 weeks, no problem. I recently had to replace the battery and the strap and that is where my problems started. The sport shop I bought it from told me they don't stock Nike watches any more, thus does not provide the service anymore. I was referred to another sport shop and was given the same story. They in turn referred me to the Nike Shop and there I was informed that the Nike service provider is closing down for good. Imagine having bought the top of the rage Nike sports watch and there is no service or parts available for it. I was very upset and felt that I was done in by the sports brand I have supported since 1980. I spent about R4000.00 per year on the Nike brand and could not believe that this is how Nike will treat any client. I started hunting for anything or anybody that could help me fit a battery and modify a strap just so that I can use my little life-support unit again. I was willing to try anything and even willing to pay anything to get my Nike watch to work again. I looked around for four months and out of desperation more that anything else I went into a jewellery shop in my quest to find just a batter for my watch. I was in luck, the woman said fitting a battery is not a problem, bat to seal the watch again will be. I was desperate and gave the go-ahead. Finally my little life-support unit was ticking again. The woman hesitantly told me she has a Nike watchstrap that was laying in the draw for a good few years and it might fit my watch. I was about to cry when she took it out. It was the exact strap for my watch. I could not believe that a small jeweller shop could provide me with everything I needed for my Nike watch barring the seal, that I asked them to order me a two of the same batteries and straps if she can. I was assured by the lady that it would not be a problem to get even the seal I needed. Happy at last.
My advise to all out there is, when you do decide to buy your Nike watch, make sure that your are well informed of the backup service of your watch and who the rest off the stockist of service parts are. Enjoy your Nike watches and safe running.