Car Rental With Priceline Is Not Worth It.
LONDON, ONTARIO -- Rented a car through Priceline, and the car was to be in London Ontario, but ended up in Ontario (intl), Ont. which we later discovered is in California. Spent over 1 hour on the original day of the rental talking to many representatives, no luck, rented a hotel plus taaaaaxi to the hotel, the next day we did get a car.
The company we rented the car from acknowledge the rate quoted by Priceline, event though it was not the correct rate, the rental company also stated that the error had been made by Priceline but Priceline basically did nothing except to point fingers at everyone but themselves. Their whole argument is based on the claim that the California address is on the confirmation. It is not and I am quite sure that someone from the car rental agency in both Canada and in the US would have said something when we were trying to find out where our car was.
WE were trying to get an answer as to where the car was for over an hour on the night before we finally gave up and went to a hotel. No compensation from Priceline, just finger pointing. My suggestion is do not use Priceline for car rental
More Reviews on Priceline: