Capital One - Careful When You Close Your Account
Credit Card - Complaint
Be very careful when you cancel your credit card because they will allow transactions beyond your "pending" payments to go through after you cancel. I had a regular payment coming out of that account that I didn't realize and they allowed two more payments come through before I caught it. It's ridiculous. When someone cancels a card they are not going to go a check that account regularly, but with Capital One you should.
They also continued charging me a Payment Protection fee...for an account I had closed! Apparently, you have to call separately to cancel that too! Why can't they just cancel everything with one call? Why on earth would they continue accepting transactions when you CLOSED the account? Kind of a scam in my opinion! I will NEVER use Capital One again.
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