WEST SALEM, OHIO -- Bought a Sears Kennmore Elite Oasis H E Washer in April of 2006. It took forever to wash one load of clothes and if I didn't get my load of clothes perfectly balanced the thing would bang, bang, bang and then the lid would unlock and I would have to readjust my load again. It got so terrible I was going 5 to 10 times during a load to do this. I called a local repairman who said he couldn't get the part that I needed. Now this machine would have been seven years old this coming April I do believe a machine should last longer than this and that you should be able to get the parts. We paid a lot of money for this machine.
My daughter has a Maytag that will soon be close to 20 years old she has never many repairs on her machine. Just recently she had to call the repairman about her machine and the man said to keep it for as long as she could because they don't make washers that good anymore plus he said he can get the parts.
I now have a Speed Queen which is like a Maytag. I made sure they can get the parts for this washer and I love it. It is simple no electronic panel.