Pizza Hut Store Number 010653 - I Wanted a Refund

Complaint
Review by eunice_nita_jennifer on 2012-09-01
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
BLAKELY, GEORGIA -- I called in order my personal pan bbq pizza. They stated it was going to approximately 15 min.

I gave the cashier my name she total my order to be 4.82. I gave her my money, However I find out that they didn't make the pizza after I stand up waiting on my food.

About 20 minutes later when I told them nevermind I'll just get a refund for my food. the manager stated that they didn't bring the slip back there that's why the order wasn't made. The co worker was loud yelling about they don't do refund because the head manager have to talk to him.

The head manager said he don't do refund..I'm making this complaint lack of team work and being rude to a customer. I couldn't get my money back.
Comments:1 Replies - Latest reply on 2012-09-14
Posted by melissa253 on 2012-09-14:
Did they give you anything to make up for their lack of customer service?

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