Will Never Book Again on Travelocity
TAMPA, FLORIDA -- I had booked an international return flight from India to USA way back in May. Now 3 and half months later I receive an email that my Sept flight is cancelled. When I called customer service they told me that Sept flight details are confirmed. When I asked them to double check my return flight details, surprisingly they tell me that they cannot see my return flight details and looks like return flight in Dec is cancelled.
Such a big fiasco. I receive email for Sept flight but it turns out that my Dec flight is cancelled and I was never informed about the same. My online trip now does not show up Dec flight details.
They have now told me that they will contact me in 72 hrs. I am hoping that they do not charge me more or give me too many stops or longer duration flights.
Customer Service guys sound more panicked than I am.. That leaves me worried. I wish I had booked with Expedia. I never had any problems with them.