BillMeLater - Why did I even open this account?
Ebay Purchases - Complaint
On 2 separate occasions, they have denied purchases from eBay citing the addresses on file did not match when it is automatically populated by the site.
When you call customer service, they ask you questions that fringe on being scary. They asked me the month of birth for an estranged aunt which they said "I was tied to through public records" although we have never shared the same address, state, and especially not a financial transaction with. I have no clue what this information is and further more, how did they get her information? Some FBI database?
Secondly, they asked the birth month for a cousin on the same side of the family???
This whole conversation shook me up because neither of these people are tied to me and they would not even talk to me about a purchase I was trying to make (for $23) until I gave them the answers. They told me that now my entire account is shut down until I fax them a copy of my drivers license.. how does this prove anything if I am actually a thief? and the answers to the questions (which I could probably get by using any people search service since they gave me the full legal names..)
Security is one thing, I have a hand full of credit cards, but this is going to far. I will be paying off my balance and not doing any more business with this company.