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Braums - The perfect cheeseburger

Going way beyond the "norm" in customer service - Compliment
Review by rlemon76 on 2012-09-04
Rating: StarStarStarStarStar
EDMOND, OKLAHOMA -- I went to Braums store #212 on 15th and Penn in Edmond OK. The time was 7:30 pm and I was having a terrible day. Anyway, I ordered a junior cheeseburger with fries and a kids chicken tenders. It was in the top 5 best burgers I've ever had! The bun was warm and not at all soggy, the lettuce was crisp and fresh, the tomatoes were super fresh and delicious and the overall appearance of the burger was exactly the way it is pictured in Braums commercials. I told my wife that I was so impressed with the burger that I had to drive back and let everyone in the store know how happy I was with the service. I am usually so disappointed in fast food service that I find it necessary to let people know that I appreciate them when the actually care. I walked into the store and was greeted by the friendliest group of people who were smiling and genuinely cared about their jobs. I can't speak for any other Braums store, but #212 has earned my respect and trust and a lifelong customer. Thanks again for the perfect cheeseburger!
Comments:3 Replies - Latest reply on 2012-09-05
Posted by onlooker on 2012-09-04:
this is nice - it shows that good service and fast food are not incompatible
Posted by Alain on 2012-09-05:
Sounds like a great place! I'll give them a try next time I'm in Oklahoma!
Posted by jc on 2012-09-05:
Yummm! Sounds delish...thanks for posting a compliment, nice to see.

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