UHaul-1235 S I35 - Thievery of Gas Mileage
Mileage ----Odometer in Rental Truck - Complaint
DESOTO, TEXAS -- I rented a truck today at the U-Haul in Desoto, Tx. A 10' truck. I unfortunately did not request that the clerk show me the mileage inside the truck because I didn't know I needed to verify what the clerk had written on the contract (too trusting. I forgot people tend to not be honest now a days).But after this experience I know better.. because when I returned with the truck my correct mileage was 7 miles....this is all I went...U-Haul charged me for 37 miles.
I will never use their services again, I believe the clerk was attempting to make up for some used mileage she had to account for and chose to account for the mileage by over charging me. Before I left with the truck I had asked the clerk for a van, she became very insistent that I drive this truck. Hindsight now tells me there was something screwy about that.
Food for Thought: Please make them verify mileage before you use their rental equipment. It may save you being overcharged (theft by person). I do plan to inform other authorities of this matter.