Tire Kingdom - New Customer and Won't Be Back
New Tires and Oil Change - Complaint
KINGSLAND, GEORGIA -- Had a flat so our vehicle was towed to Tire Kingdom on Kings Bay Road--between 6-7pm, shop open till 9pm. Tire Kingdom had a special buy two and get two free but of course our tires did not qualify and they needed to be ordered and would not be in till the next morning. Ok. Ordered two new tires and an oil change, and asked Tire Kingdom to check out a couple of problems. Heard from them at almost noon the next day--they had not changed out our tires or done the oil change but had priced out a $200+ plus part plus $99 for labor and wanted the go ahead to order it. We declined and waited and waited and waited. Called back around 7pm only to find out that the oil change STILL had not been done and they hadn't checked out one problem we had asked them to. So two days without our car to do an oil change and change out two tires. BIG FAIL. We were new customers and told them up front that we needed work done on another vehicle depending on how things went with this one. That won't be happening. I have no confidence in the work, or even that the work has been done. You need to be able to trust your mechanic.