Bob's Discount Furniture - Warning - do not buy any warranty it is a fraud at Bob's
Warranty claim - Complaint
PLAINFIELD, NEW JERSEY -- I expected that this cheap furniture would not last too long and I was right. A pull cord snapped. No big deal so I offered to buy a new cord at the store where I purchased it and they indicated it was not possible but they could send a service technician. The awaited tech came and indicated he has no such part on his truck and he cannot order one. We indicated we had purchased the goof proof warranty. Claim was denied based on incorrect information by the warranty representative Tried to resolve directly with warranty company with no success because I was told they do not revisit any claims that were denied, even if I show them their error, so I went back to Bob's. They tossed back to warranty company and had no interest in further discussion. Bob's warranty is a rip-off and a fraud -- avoid it.