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The Travelers Indemnity Co of America - Thanks for a job well done

Roof Installation - Compliment
Review by maomesgra on 2012-09-06
Rating: StarStarStarStarStar
CHARLOTTE, NORTH CAROLINA -- To anyone that has never filed a claim to a large company before, this can be a very trying and I would gess frightening experience. The experience that I had with the travelers indemnity co was a very enlightening and learning experience for me. the agent that handled my case was more than extremely professional, but gentle, sensitive and was nice enough to go that extra mile with me to explain every detail of the procedure to me, what to expect, look for from the contractor, and his office and phone number in case I had any questions or ran into any problems with the people who were actually dong the job. I am a senior citizen and not in the least in tune all that goes into filing a claim of this sort, but the agent assured me that there was no need to be neervous, that it was his job to led me thru this experience. Tre to his word this was the case, no sweat, no pain, and most of all no problems gettings the funds for the roof replacement and through this experience. thanks to the travelers Indemnity Co of America and their exceptionally wellk quilified reps, that go above and beyond what is required of them to keep the customer satified, and this is rare in this day and age. thanks travelers.
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