Enterprise Rental Car Agency - Crazy car company! Ignored my questions. Demanded my money.
Car rental - Complaint
LITTLE ROCK, ARKANSAS -- I was quoted $263.24 for one week plus two days. I did not think anything of this price since it seemed so reasonable. Get to rental area at airport men tell me I absolutely need insurance because you never know what can happen in Little Rock, AR.
I felt cornered almost so I agreed to the additional $16.00 or so per day.
Then I am told the gas fill prices are the best in Arkansas so I should fill up with them and just bring car back empty. I decided not to do this.
I ENDED UP WITH AN ALMOST $700 BILL FROM THE ORIGINAL PRICE OF $263.24. And believe it or not I did not even know since when it came time to pay my bill the lady who took my cc walked away with it and never came back.
I had to ask for my cc back. Someone got it but no one got my bill so until today I had no idea what I have been charged for.
Turned out on top of the entire bill they also took it upon themselves to charge me for gas an additional $66.00 however I had filled up the car immediately before dropping it off........so did anyone check? Nope. I had to call them to tell them the car was full when dropped off for them to achnowledge that maybe it was full.
This company is heartless and ruthless.......money makes them tick and they don't care who they rob in order to get their bottom line.
I will never ever ever use this company again. TERRIBLE....