Tamko Shingles - Complaint
DECATUR, ILLINOIS -- I purchased a home with Tamko shingles on them. They had prematurely aged and needed to be replaced. I was told that Tamko would do NOTHING because there was only a 2 year warranty on the shingles. They refused to even have an area representative contact me or come and take a look at the shingles. Basically I was told to take a LONG walk off of a very SHORT pier! Since I was not the owner who put on the roof and was unable to locate the original invoice or the installing contractor I was just out of luck. I explained to the supervisor that the man who put on the roof was now 91 and in a nursing home and the family was unable to locate the invoice of who put on the roof.
What TERRIBLE customer service and bad business NOT standing behind their product.