Chase Manhattan Bank Complaint - Chase lost my money and have no shame
DESOTO, TEXAS -- Earlier this year I had open an IRA account. I had open an IRA account in February 2005 with Chase Bank, a month later I found out I was going to be charge a fee to keep an IRA so in late March I had requested to have the account closed. I had only put in $500.00. The banker told me I should receive the check in a couple of days. The check never came. I had gone back to the bank in May to confront them and once again, they called someone at another location and then told me once again the check will be in the mail. A couple more days went by and I never received the check. So again another attempt I go back to the bank in late June to let them know I didn’t not receive the check on my IRA account that I closed, they at one time found a trail in their computers that it was closed out and they put a stop on the check. Then they told me that I would not receive the full $500.00, that I would only get $375.00 back. Someone at another bank branch thought that $125.00 was a steep fee and shouldn’t been charging that much considering that I had not had it open that long. Well it is August I still haven’t received the check. They sat down and looked through their computer and kept getting the IRA account mixed up with the stock account and tried a couple attempts to confuse me and get me to release the stock. I told them it wasn’t the stock account it was an IRA account. They did a little more searching and ask me if I was for sure I even open an IRA account because it wasn’t coming up in their computers. My account just all of the sudden disappeared money and all. Amazing what a delete button can do. They had past me alone to another person to talk to and he was way too curious about the other accounts. I had went back home and came back with the paper work to show them I had such an account open and that I had close that account back in late March. This guy head of the bank tells me that my account is under investigation, It wasn’t until November they wanted me to come up there and sign some papers for the $375.00 and tell me again, that it will be sent to me in the mail in a couple of days. Well, it is almost Christmas and I haven’t seen the check ever get here!!!!!!!
Chase Bank is nothing but a bunch of thieves