Home Depot - Dishonest, Extra Charges Not Initially Revealed
Carpet Installation Home Depot - Complaint
WOODSIDE, NEW YORK -- After researching the service on the home depot website, picking out a carpet at a home depot (a lot weren't available for home depot installation, they want you to pick expensive ones), having home depot measuring our home ($40), they suddenly informed us that on top of the normal $95 fee they charge, they will add an additional $150 because our apt is on the second floor. Apparently the $95 is for first floor apartments only. They could have easily mentioned this initially but they didn't. This little detail is not on their website either. A lot of people live in apts in NYC and they should be upfront about the fact that installation is not $95 but $250. Home depot is not honest. Also $150 to use an elevator? Are you kidding me! Dishonest and predatory. Not a happy customer. We went with empire carpet instead.