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Sams Club - Cruelty of Employees and Lieing to Customers Advantage
Advantage Plus Membership & Forced Discovery Card Mc Sales - Complaint
Review by Sherfy50 on 2012-09-13
Rating: 
YUBA CITY, CALIFORNIA -- I have kept quiet enough in regards to Sam's Club/Walmart Corp. I have never worked ANYWHERE where they treat their employees just like white class sweat shop workers. Sam's Club store 6405 YUBA CITY is a joke they are uncaring and don't care about us at all. I was told by management that the sale of products is the least of their concerns.
We get yelled at and written up if we don't sell a certain number (10) a day of Advantage Plus Memberships and sign people up for Discovery Credit cards because that is where the kick backs from the company come from. They even tell us to lie so we get customers to sign up and yet when a customer wants to down grade they get mad at them. I was not brought up that way and when I talk to customers and see how their day is going and what the deal is really all about. I get written up for spending too much time on them and telling them the truth.
I've been in customer service for over 30 years. Customers always come first, but not at Sam's Club. Why am I sharing all this because people need to know their true colors. WAKE UP AMERICA THESE ARE THE PEOPLE THAT ARE KILLING OR COUNTRY. Let me tell you exactly what they did to me.
On June 18, 2012 my son was in a near fatal motorcycle accident. he is paralyzed from mid chest downtown, broke every rib, collapsed lung, damaged liver, in a coma and multiple lacerations. When I called work Samantha the membership manager said "I guess you're not coming in today". are you frigging kidding me. No compassion at all. I told her I had an 8 hour horrifying drive by myself and and had no idea when I would be back. Her comment "I guess I will take you off the schedule." No can I help in any way no bucket to help with living expense since Sam's Club is known for only giving a max of 10 -15 hrs a week if you're lucky and yet they make them selves look good by giving away $50,000 and Walmart giving the same to people on TV's"extreme weight lose edition" only to make them selves look good.
They think they look great when all the while they treat their employers no better than upper class sweat shop workers always yelling at us and belittle us in front of customers. Oh yea they said I still have a job but conveniently can't find a place for me. So I have a very sick son, bills I can't pay, no job, no food. Thanks to the WONDERFUL people at SAMS CLUB /WALMART. We make them rich while they make us poor. WELCOME TO CORPORATE AMERICA PEOPLE.
We get yelled at and written up if we don't sell a certain number (10) a day of Advantage Plus Memberships and sign people up for Discovery Credit cards because that is where the kick backs from the company come from. They even tell us to lie so we get customers to sign up and yet when a customer wants to down grade they get mad at them. I was not brought up that way and when I talk to customers and see how their day is going and what the deal is really all about. I get written up for spending too much time on them and telling them the truth.
I've been in customer service for over 30 years. Customers always come first, but not at Sam's Club. Why am I sharing all this because people need to know their true colors. WAKE UP AMERICA THESE ARE THE PEOPLE THAT ARE KILLING OR COUNTRY. Let me tell you exactly what they did to me.
On June 18, 2012 my son was in a near fatal motorcycle accident. he is paralyzed from mid chest downtown, broke every rib, collapsed lung, damaged liver, in a coma and multiple lacerations. When I called work Samantha the membership manager said "I guess you're not coming in today". are you frigging kidding me. No compassion at all. I told her I had an 8 hour horrifying drive by myself and and had no idea when I would be back. Her comment "I guess I will take you off the schedule." No can I help in any way no bucket to help with living expense since Sam's Club is known for only giving a max of 10 -15 hrs a week if you're lucky and yet they make them selves look good by giving away $50,000 and Walmart giving the same to people on TV's"extreme weight lose edition" only to make them selves look good.
They think they look great when all the while they treat their employers no better than upper class sweat shop workers always yelling at us and belittle us in front of customers. Oh yea they said I still have a job but conveniently can't find a place for me. So I have a very sick son, bills I can't pay, no job, no food. Thanks to the WONDERFUL people at SAMS CLUB /WALMART. We make them rich while they make us poor. WELCOME TO CORPORATE AMERICA PEOPLE.
Comments:
Posted by melissa253 on 2012-09-13:
"White class sweat shop workers" ?
I've heard on low/middle/upper class but I have never heard of "white class"
I've heard on low/middle/upper class but I have never heard of "white class"
Posted by littleshorty on 2012-09-13:
I'm sorry to hear about your son. Does your job offer any type of paid FMLA? If they don't, then they are not obligated to help you pay for living expenses/ food. My brother was in a car crash in July and broke his back. He is on unpaid FMLA. His job is not offering any paid assistance either. Again they are not obligated to do that. I hope things get better for you.
Posted by clutzycook on 2012-09-13:
I'm sure that Sam's does offer FMLA, it's a big enough company. But most places don't offer paid leave outside any vacation time you may have accrued. The only benefit to FMLA is that they have to hold your job for you for a max of 12 weeks.
Posted by Sherfy50 on 2012-09-13:
I was told I don't qualify. Bottom line they are just playing games and don't care AT ALL about their workers. The only ones making the money are the ones giving workers a hard time and the more hours they cut from us the bonus they get. While I worked there I heard EVERYDAY from at last 10 people "if there was a Costco in the area Sam's Would go out of business. I say amen to that.
Posted by DebtorBasher on 2012-09-14:
YaYa, I'm so sorry to hear about your Brother...
Posted by littleshorty on 2012-09-14:
Thanks Basher.
Posted by TIRA~MASU on 2013-01-03:
I am so sorry for your family troubles. It sounds like my neice's motorcycle accident all over again. I am aware of the nitemare you're going through. That sickens me that even though they don't have some type of policy to help you it doesn't mean they can't be human beings. Every job I've ever worked at big or small, if there was a family crises we pulled together as a family and helped. PERIOD! Yesterday I shopped at Sams's and even though we have the Plus membership the lady insisted we need the upgrade @ $56 to chart our shopping and we should receive coupons. If we're not satisfied we are supposed to get our money back. Is this for real? I'm glad you shared that info. And we are was closer than to a Costco or we would have shopped there. Just moved here. Good Luck to your family
Posted by Somebody on 2013-02-05:
Sounds like you are angry and disgruntled, Sam's Club is a membership warehouse, it should be no surprise they expect you to sell their membership and I get asked about credit cards at nearly every major retailer. If you were told to lie, I know Sam's Club has an ethics line, why not use it? What was the lie you were told to tell?
I'm sorry about your son, of course the manager has to clarify what it means in terms of staffing the business and serving customers (that you say you care about so much) but she could have shown more compassion. Sam's Club isn't gonna pay you for not working, they do have an 'Associate in Critical Need' fund that salaried managers voluntarily donate to for situations like yours, that's a step up from most companies I've worked for.
I'm sorry about your son, of course the manager has to clarify what it means in terms of staffing the business and serving customers (that you say you care about so much) but she could have shown more compassion. Sam's Club isn't gonna pay you for not working, they do have an 'Associate in Critical Need' fund that salaried managers voluntarily donate to for situations like yours, that's a step up from most companies I've worked for.
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