Best Buy - Warranty Repair
Blue Ray Player - Complaint
ALABASTER, ALABAMA -- I purchased a Blue Ray player with a warranty for Best Buy. Well I started having problems with it not working all of the time and took it in for warranty repair. They told me it would be back with in 10 to 14 days. It has been almost a month and it is still not back. To me there is no reason for it to take this long to fix unless the products they are selling to the public are crap and so many of them need repair that they are overloaded with repair work and can't get things fixed in a reasonable amount of time. A good company in my mind should have called me when they went passed the estimated time to fix my Blue Ray Player to let me know they are still working on the problem. Given me a new delivery date estimate so I would not think they must have lost it or really don't give a crap about my equipment.