Ashley Furniture - Poor Customer Service
Loveseat & sofa
GASTONIA, NORTH CAROLINA -- I purchase a leather sofa, loveseat & recliner from Ashley. I was also talked into buying the extended warranty. Unfortunately, the cushions have all gone flat so when you sit down you hit boards. When I called to utilized my warranty I was advised that my problem isn't covered because it falls under wear and tear. For the money I spent on this stuff and the warranty, I feel they should at least attempt to help correct the problem. I WILL NOT BE SHOPPING AT ASHLEY'S ANYMORE!!!