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Wirefly.com and Union Bank of California Complaint - Unauthorized Transactions
Complaint
PORTERVILLE, CALIFORNIA -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
A company called wirefly.com,wheresmyorder.com, or inphonic.com was authorized to initially withdraw $54.11 they ended up taking $250.00. When calling my bank Union Bank of California stated that there was nothing that I could do when the funds were actually still in the account but reserved.
As a resolution, I would like the following:
I want this company to be aware that when authorization is given, they are to withdraw, charge etc. the amount that was authorized. Just because they have the consumers information doesn't mean that they can take whichever amount they feel. This should be illegal. And for Union Bank to come up with some sort of policy to give their customers more power over their money(funds) there. If an account holder is calling requesting that they stop an unauthorized transaction, I'd like to be able to do that. I'd also like my money back from wirefly.com for the unauthorize transaction they made. That should be considered steeling, taking without others knowing.
Please contact me if you need more details regarding this incident.
A company called wirefly.com,wheresmyorder.com, or inphonic.com was authorized to initially withdraw $54.11 they ended up taking $250.00. When calling my bank Union Bank of California stated that there was nothing that I could do when the funds were actually still in the account but reserved.
As a resolution, I would like the following:
I want this company to be aware that when authorization is given, they are to withdraw, charge etc. the amount that was authorized. Just because they have the consumers information doesn't mean that they can take whichever amount they feel. This should be illegal. And for Union Bank to come up with some sort of policy to give their customers more power over their money(funds) there. If an account holder is calling requesting that they stop an unauthorized transaction, I'd like to be able to do that. I'd also like my money back from wirefly.com for the unauthorize transaction they made. That should be considered steeling, taking without others knowing.
Please contact me if you need more details regarding this incident.
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