KFC - Nasty Chicken
Poor Service and Chicken Was Horrible - Complaint
LAKELAND, FLORIDA -- I went to a KFC in Lakeland Florida last night and I was not satisfied with anything. I asked for a 20 piece hot wings at the drive through and was told that it would take 10 minutes to complete my order. I had no problem with that, but after 25 minutes of waiting, someone came out and said that the fryer wasn't working and that she would complete my order with chicken tenders. I agreed to that, since it was late and I wanted to go home. I then had to wait another 10 minutes for my order before it was brought out to me. I was also told that for my wait that I was given 3 cookies for the wait...I finally got home after waiting 35 minutes for my food and no one in the store nor did anyone come through the drive through to find very dry, nasty, disgusting tasting wings...I ate 3 wings and I didn't dare try the soggy chicken tenders that were on top.
That was the worst food I have ever tried to eat and I feel like KFC just doesn't care what goes out the door as long as they get paid. So with that 17 dollars for nasty food and bad service, I am done going to KFC....oh yeah I also ordered the half gallon of sweet tea and it was hot, it was hotter than the food was so if KFC is going to sell a drink of any kind it should be cold or let it be known that it not cold...so with that I threw 17 dollars of food away, a hot drink and I didn't even eat the cookies because they looked just as bad as the food did...thank you KFC for the wonderful experience! Never again!!