UPS Lost My Package and Will Do Nothing About It
Delivery of "Next Day Air" Package - Complaint
ATLANTA, GEORGIA -- A package containing sensitive personal financial documents that was sent in a UPS "Next Day Air" envelope arrived at the destination opened and empty, putting all of my financials, and identity, at risk. UPS investigated and basically shrugged and said they were not responsible. I used to think that putting such a parcel in the hands of UPS was a secure transaction.
I have since hired a company, $400 per year, to protect my ID. I feel that UPS should at the least pay for this service for some time (10 years?) since their ineptitude required that I start paying for this service.
I have since heard from many people that Fedex is the way to go when sending important stuff as UPS is routinely inept. I guess this is a lesson learned?