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No More Bosch for Me!!

Dishwasher
Review by Jeanine3 on 2012-09-16
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
About 6 years ago, we built our final house with our 5 kids. I wanted a good dishwasher so I purchased a Bosch by the convincing of the sales person. "It will save a lot on energy, no heat dry" sounded great to me. After about three years the panel quit working properly. It would run for hours on the wash cycle with one minute left on the LED light. However, my dishes were never very clean. I could only run the dishwasher when someone was here to ensure it cuts off or there was no "energy savings!"

Next I was surprised with mold. Slight at first then it got out of hand it was everywhere! even in the rinse agent holder. I called a repairman who showed me how to clean the filter which had moldy slime in it. No food just slime. Along the rubber seal was covered as well. I cleaned the entire machine ran cleaner through it. Started using white vinegar (which works best) bakings soda to clean the filter.

It is crazy to spend this much time on cleaning a dishwasher. The repairman also explained a small amount of water sits below that screen in the filter area. So we have water, no heat dry, open the door to dry dishes that are never good and clean-mold. It is clearly a bad idea. I believe newer models have a drying option. (good move) I called Bosch to see if there was a recall. The customer service lady was rude. She asked me "What I wanted HER to do about it?" Seriously??! I was stunned.

She gave me the name of another repairman. I just would like to run my dishes at night when the rates are down, or as I leave for work. I clean enough with the large family. Two are foster children. I am sick of this dishwasher. There are many less expensive models I have used with no problems. Right now we are on the "Wash your own dishes" Remedy... it works about as well as my Bosch. :)
Comments:
Posted by DELL Hell on 2012-09-17:
Interesting post on consumersearch.com about dishwashers. I have no idea who consumersearch.com is, or if they are paid to post their results. They list Bosch as the sixth best.

http://www.consumersearch.com/dishwasher-reviews?gclid=CKHdvrHtvLICFQXhQgodyk0A9w and ef_id=UFc3vAAAWNMXVyyb:20120917144620:s

They have Maytag, LG and Kenmore ahead of them. I know of no one that has ever owned a Bosch dishwasher and have seen only complaints about them. I guess there must be a large number of people that like their Bosch dishwasher if they are rated as sixth best? Not sure who we can trust with all these Internet ratings anymore, seems money will get anyone a great rating on most of the rating sites now.

Heck you can pay Ed off at the Rip Off Report and he will remove hundreds of bad reviews for any company that has the money to pay him off. It's more like extortion with Ed, but it seems to work very well for him and the companies can clean up years of bad ratings and reviews over night.
Posted by RonKaye on 2012-10-05:
I've read reviews on just about every commonly available kitchen appliance (remodeled two kitchens in the past 7 years) and the one thing that stands out in my memory are all the complaints about the Bosch dishwasher - most of them telling the same story you tell. All I gotta say is what a bunch of junk for that huge price. Throw the bummer out, get a fridgidaire, skip the stainless steel interior (nobody sees it) make sure it has a heating element for drying (useless otherwise) and move on.
Posted by Laura E on 2013-02-02:
I recently bought a house with my husband and they had a Bosch dishwasher. Reading this review was like listening to myself. I have tried everything as well (using the right brand/style detergent, vinegar, dishwasher cleaners, hand cleaning) We also get tons of mold even though we pre-wash EVERYTHING at this point. Cleaning the filter makes me gag every time. Why would a company make so many filter/areas that CANNOT be wiped down?! This appliance has more crooks and crannies than I have ever seen on a dishwasher (and they all fill with orange and grey mold no matter what you do or how often you try to clean them). I honestly miss my cheap Sears dishwasher everyday. We will definitely be buying a non-Bosch dishwasher as soon as possible. I am convinced they suck so bad because of the no heat deal. Nothing is sanitized like in most dishwasher and you have to hand dry or air dry all of your dishes.
Posted by Joshua on 2013-03-28:
Well, I guess I will be the one to stand out here. I Love my Bosch dishwasher. I've had it 3 years now. It is stainless inside, and I've never had any mold. I had to go check after all these stories, but tip, No Mold! Sorry all of you had bad luck, but I guess I'm the lucky one, maybe me and more lucky people than not lucky people because I'm sure the people that aren't having problems aren't looking to post on threads like this, so with that in mind, I only see 4 bad comments, so that means we must have thousands of happy Bosch owners, right? Just sayin.
Posted by Tracy on 2013-03-28:
We bought our Bosch dishwasher (it's really hard to call it that) 6 years ago, and have been living with un-sanitized dishes ever since. Six months after purchase, we requested a service call because it just wasn't cleaning. The water would not get hot. The service tech said to make sure we ran our sink faucet until it became very hot. So much for "energy efficiency", right? That didn't solve anything. We've put up with lukewarm dishwashing service ever since. We stopped using it the day it vomited black mold all over the interior of the dishwasher. Our plastic cups had started taking on a moldy smell that we had thought was our water or ice machine. The black mold blow out in the dw told us where it was coming from. It's a wonder my family hasn't keeled over from a bacterial infection. I called Bosch twice today and both customer service reps had never, ever heard of such a nasty thing happening to their wonderful, highly rated, energy efficient product. Either they are lying, or people are only getting on the internet to complain and not calling Bosch. There are many complaints about this online. Surely, someone besides myself has called Bosch about it. I have to have another service tech come out here and probably tell me the same thing I was told 5.5 years ago. Bosch told me today that the diagnostics from the tech would help them determine if my dw issues should be moved up to "management review".
Posted by Rosa on 2013-04-02:
I have the same issues as Tracy. I bought the top of the line dishwasher and had the orange looking slime and the black slime too! I cried to think that I had exposed my family to this bacteria. I will no longer use the timer as the water doesn't get hot enough!

Regarding the nooks and crannies: the slime is on the runners, baskets and hard to see/get to places. What good is a dishwasher that can't clean itself????

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