Dish Network - Does Anybody Speak English In Customer Service?
GROVE CITY, OHIO -- I am so frustrated with the extraordinarily poor English speaking customer service reps that we have no choice but to deal with at Dish. I commend these reps for tackling a very difficult language. BUT THIS ISN'T A SCHOOL, IT'S CUSTOMER SERVICE for a U.S. based company dealing with English speaking customers!!!! Recently, in an attempt to find out if I would be receiving the 'Big 10' channel, I spent nearly 40 minutes talking to a representative when it finally dawned on me to say "No! Not SOCCER, American football!" AHA, the light went on and I FINALLY got an answer. REALLY????