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ETrade - Worst Customer Service Ever
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Review by mcmaster on 2012-09-19
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CALIFORNIA -- I would rather deal with the devil himself than with Etrade. When my brother died, 6 1/2 years ago, I had to battle for nearly another year to get his accounts closed and receive the funds so I could distribute them as he wished. At one point a "customer service" representative, once I had explained that I'd sent TWO certified death certificates and TWO certified copies of the will, asked me "Is your brother available?"
Today I received an email from EvilTrade saying they'd closed his account "due to inactivity." So apparently my brother hasn't been dead all this time, he's just been mortally inactive. If I could give this company a minus five star rating I would.
Today I received an email from EvilTrade saying they'd closed his account "due to inactivity." So apparently my brother hasn't been dead all this time, he's just been mortally inactive. If I could give this company a minus five star rating I would.
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