Dish Network - Do NOT choose Dish!!!!
Dish Network service, Both Customer And Television service. - Complaint
DALLAS, GEORGIA -- If you want horrible customer and T. V service go to Dish! These people do NOT know what they are talking about. I specifically asked If I paused my service, If I would be penalized In any way, and the woman I spoke to said "NO". Come time to turn my service back on, I go from A $59.00 plan to A $90.00 plan with fewer channels, And when I say fewer I mean by A Lot. Then I called customer service about the whole ordeal, And they refused to do ANYTHING about it. Then further on down the line, my mother UPGRADED to HD. So that is how my mothers card got on to the account. Her card is not the one that STARTED the account, Therefore it is not the primary card on the account. Further on down the line Dish charged her card almost $300.00. Saying that her card was the primary card on the account. My mother did NOT authorize this, it wasn't even supposed to be her card charged. So I called customer service almost A week ago, And still have had no results, so she is going to dispute it at her bank. I don't know about you but in my book that's theft!!!!!