LITTLETON, COLORADO -- Condo homeowners insurance with extended coverage. I called them and was told an agent would contact me. I received a call within 3 hours and talked to an agent who explained exactly what I needed to submit for my claim. I emailed the information and received a call the next day stating that my claim had been accepted and that the check was in the mail. I receive the check 3 days later. No hassles, no fuss, simple and easy and very helpful.