Dish network_ rip off and terrible customer service
Cable - Complaint
MICHIGAN -- I have to move out of the home I an renting because the landlord sold the house. The apartment I am moving to comes standard with Dish Network. There was no way to transfer my account to the apartment complex so I had to candel my service. Dish did not work with me at all with my predicament. I was polite and cooperative. When the representative realized I would have to candel my service they were nothing but short and rude to me, especially the manager. I originally signed up for a 1 year contract and the manager reported that somehow it is now a 2 year contract. Dish is charging me $350 to cancel my "2 year" contract. They are adding additional fees meaning I will be charged $375. When I asked the manager to mail a copy of my contract to verify that it was for 2 years she hung up on me. I am incredibly disappointed with dish and would not recommend it to anyone.
Also, they charged more every month than they were supposed to and when I called about it a few times they said I would be reimbursed and that never happened.
The channels are lacking. You have to pay extra for very common channels.