County Wide Chrysler Jeep Complaint - Deceptive Practices
GARDEN GROVE, CALIFORNIA -- County Wide had an Ad for a 2006 PT Cruiser. I called ahead of time to verify the information in the Ad. The salesperson (Mr. Williams) verified the information and said there were only two left. So my wife and I drove down to take a look. The salesperson I spoke to wasn't in, but someone else could help me. He then said there were several to choose from, but they were 2005 and not 2006. I said I have an Ad for a 2006. He said he had to see it first. I showed the Ad to him and he said no. I asked for the sales manager (Mr. Jim Beltran) and he also tried to sell me a 2005. I said I spoke to one of his salepeople prior to coming down, but he said nothing. The customer service in this place sucks. It was like talking to a stump. We got no reaction from Mr. Beltran. This is deceptive sales practice really stinks, I wasted a couple of hours driving to and back just to spend five minutes of disappointment at these boffos dealership.