County Wide Chrysler Jeep Complaint - Deceptive Practices - 2006 PT Cruiser

Review by killerbear60 on 2005-12-26
GARDEN GROVE, CALIFORNIA -- County Wide had an Ad for a 2006 PT Cruiser. I called ahead of time to verify the information in the Ad. The salesperson (Mr. Williams) verified the information and said there were only two left. So my wife and I drove down to take a look. The salesperson I spoke to wasn't in, but someone else could help me. He then said there were several to choose from, but they were 2005 and not 2006. I said I have an Ad for a 2006. He said he had to see it first. I showed the Ad to him and he said no. I asked for the sales manager (Mr. Jim Beltran) and he also tried to sell me a 2005. I said I spoke to one of his salepeople prior to coming down, but he said nothing. The customer service in this place sucks. It was like talking to a stump. We got no reaction from Mr. Beltran. This is deceptive sales practice really stinks, I wasted a couple of hours driving to and back just to spend five minutes of disappointment at these boffos dealership.
Comments:4 Replies - Latest reply on 2005-12-28
Posted by Mad Eye Moody on 2005-12-27:
That's called the 'bait and switch' - it's a classic ploy that's illegal...but hard to prove. Also watch out for the 'we're out of stock, but I've got something better' routine. It's another classic. The dealers really really really want to get as many as 05's off the lot as possible. Don't give in...make them sell you want you want, or walk. Ask Dealerdirect...he's great about letting people in on the slime games shady dealerships play.
Posted by Mad Eye Moody on 2005-12-28:
Or even the Federal Trade Commission.
Posted by Anonymous on 2005-12-28:
When the salesperson said that there were only "two left" makes me believe that the ad was a misprint and the dealer may not even have been aware of it (that is probably why the salesperson asked to see the ad). As with all advertising mistakes happen that could have been out of the dealers control. Have you not ever seen an ad that was misspelled???I have seen an ad a couple of years ago for a "NEW '40 Toyota Camry" can you tell me what is wrong with that ad??? You can contact the FTC, BBB, NAACP, CIA, FBI and even the pope, but nothing will be done about it because all advertising companies will put a disclaimer about "not responsible for mistakes in ad".
Posted by Slimjim on 2005-12-28:
So Dealer, I take it you don't think The Connission can help here.

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