Hilton Hotel - Deceptive & Inept
Customer "Service" - Complaint
ANCHORAGE, ALASKA -- The day before my wedding my wife and I walked in to the Hilton hotel and asked for the total cost for a one night stay. I was quoted $214.95. Sometime during the dark of night a receipt was slid under the door with the total being $240.74. Deceptive.
Also early in the morning I called to the front desk to ask for aid in locating an Alka seltzer and was told "that wad against their policy". Then I called back and asked if they could direct me to a store that might be open. The reply was "no". Lame customer service.