Papa John's Pizza Complaint - Rude manager at Papa John's - Lewisburg TN
LEWISBURG, TENNESSEE -- On December 26, 2005 my wife and I were entertaining post Christmas company. We decided that we would order pizza. Ordinarily I use the online ordering option, but the children were online playing games, so I decided to use the telephone. BIG MISTAKE! The phone was answered and I was asked to hold, after 10 minutes of holding, I used my cellular phone and called. I never could get them to answere that call and at 19 minutes the first call was hung up on. I called back and finally got through. I asked to speak with the manager and was informed by "Ricky" that he was the manager. I described the situation and was informed that they were busy and that everybody was on hold. I informed him that I understood busy but felt that 19 minutes was extreme only to be hung up on. He cursed and asked what I wanted. I informed that I wanted to speak with his superior. He cursed me again and informed that he was the boss. I told him that he was not PAPA JOHN himself and that he did have a boss somewhere and that I would speak with him. He told me to do it then, cursed once more and hung up on me again.