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Dean's Auto Shine - Poor Service

Auto Detailing - Complaint
Review by orpheus98 on 2012-09-24
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
WINDSOR, ONTARIO, CRAWFORD AVENUE LOCATION -- Took my car there, and was met with a pretty hostile, condescending attitude from the company owner. I had been planning, with some excitement and anticipation, my trip to this business, but that was all shot down within 10 seconds.

First of all, the sign out front says Free Shuttle Service, so when I asked about that, the owner said it wouldn't be available until later in the day...I was on my way to work, but he couldn't care less. Then he told me that there would be extra charges for my vehicle...I asked him "what do you mean"? He sarcastically responded with "what do you mean, what do I mean"? He told me that there would be an extra charge because my car wasn't vacuumed before I brought it in...I was confused, because I had already paid him in full, $300, for a complete detailing package. I told him to do what he could for the 300 bucks, and his job was highly unsatisfactory.

Very upsetting as a customer to be treated like this, and I will be advising my family, friends, and business contacts of my unsatisfactory experience with Dean's Auto Shine on Crawford Avenue, in Windsor Ontario.
Comments:1 Replies - Latest reply on 2012-09-24
Posted by Slimjim on 2012-09-24:
LMAo, $300 to detail a car and he wants it vacuumed first!? Should you have hand rubbed waxed it to prior to their detailing?
What do i mean?
What do you mean, what do I mean, what moron runs a detailing shop and charges extra to vacuum a car becuase it wasn't vacuumed first.
Dean?

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