Dish Network Informative - not informed of contract
CITRUS SPRINGS, FLORIDA -- The sales people who want to make sure they make a sale may not always tell a prospective customer that they will be signing an 18 month contract with not only Dish Network but the satelite company who installed the dish too. If a customer would want to opt out of the service provided by Dish Network, there will be a huge penalty charge along with one from the company (which is separate from Dishnetwork) who installed... they will charge their own penalty charge as well. The people at Dish Network will say they do not know how much that charge will be but Dish charges $240 dollars.
Also the salespeople will give you a total your bill will be once your 'special' deal' will be up. I asked the sales person if there would be any surprises...any hidden charges. I was assured the amount he quoted would be THE amount charged each month. NOT TRUE! After the three months special was up, the total I was given was billed one time, after that it went up almost 25 dollars more! I called Dish Network only to be treated very rudely..I was told to get rid of some of my movie stations!!! WHAT?! The same ones that I was told would be part of my package??!! What a farce!! How do they get away with this??!!
SO! Beware of Dish Network salespeople, they will tell you just about anything they think you want to hear in order to make that sale!! How many people, including myself, would want to sign up with an 18 month committment to a satelite TV company?! Not me and I am sure many would feel the same way. How Dish Network gets away with it I will never know!! When you sign papers the day your dish is installed, those papers are actually the contract which binds you legally for eighteen months!! I had no idea of that when I signed..I was not told of the binding contract at the time of the sale by phone AND was not told of the penalty once signed if I would ever want to cancel my service with Dishnetwork before the contract was up.Also I was not told of any of that when the installer came to the home. I had no idea when I signed that paper I was legally bound to Dish Network for 18 months!!
Needless to say I will NEVER have anything to do with Dish Network again. Would you believe that the individual I spoke with at Dish had the nerve to say if I would ever want to sign up with Dish Network again I had to pay a 25 dollar charge to do so?!!! Outrageous along with what a joke! I would NEVER be that dumb again. That company should themselves be penalized for such an outrageous thing to do to people. I feel sorry for those people who are on a limited income and would have problems (of which I did) and would want to get rid of such poor viewing service. All it takes is rain or a cloud to move and you lose contact therefore something you are viewing is gone for however long!! I was assured by the salesmen that Dishnetwork had improved their service..HA! RIGHT! If I had only been told about the contract that would run for 18 months, if I had only been told of penalty charges, I would never have gotten the service in the first place!! So I guess I will have a nasty surprise in my mail soon from the satellite service along with now owing 240 dollars to Dish Network! YIKES!
BEWARE OF DISHNETWORK SALESPEOPLE AND MOST OF ALL, BEWARE OF THE DISHNETWORK COMPANY ITSELF.