Whirlpool charges way too much for repairs
Whirlpool Dryer- Inglis
I purchased a Whirlpool dryer 2 years ago. It had a one year warranty. Ok understood, no problem. Called customer service to get an estimate on repairs. Got 2 offers. First offer was $95.00 for them to come check the issue plus the cost of parts and labor. Second offer was $269.00 which would cover everything and include another 1 year service warranty. That's awfully close to the original purchase price of the dryer! One can find the part in question on-line at a reasonable price. I called a local business and they came out, fixed it, told me how to fix it myself(if I should decide too) in the future and charged me 147.00 total. They also told me that Whirlpool is aware of the problem with this particular dryer(which in my case was the timer). I want to know why they don't recall this product if they know about the problem? Consumers should not have to pay for repairs for a defective product Whirlpool is aware of! I do not recommend anyone purchasing this particular dryer from Whirlpool. I do recommend doing your research to find a better deal on service if you already own one of these dryers. I mean really, why pay almost as much for repairs as the purchase price of this dryer? Don't give Whirlpool more of your hard earned money.
More Reviews on Whirlpool: