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Cox communicatons - Internet service complaint

cox communicatons, McAfee - Complaint
Review by dianeleb on 2012-09-25
Rating: StarStarEmpty StarEmpty StarEmpty Star
ROANOKE, VIRGINIA -- Cox Communications provided me with McAfee security on my laptop, but when I had problems, Cox couldn't help me and advised me to pay for tech support ($100). The techie couldn't help so he advised me to upgrade McAfee for $49. I did that, and the problems persisted. They still couldn't get rid of trojan so I bought another security system, Norton, and have had no problems since. Phone service was useless when I called to tell Cox my problems.
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