Cox communicatons - Internet service complaint
cox communicatons, McAfee - Complaint
ROANOKE, VIRGINIA -- Cox Communications provided me with McAfee security on my laptop, but when I had problems, Cox couldn't help me and advised me to pay for tech support ($100). The techie couldn't help so he advised me to upgrade McAfee for $49. I did that, and the problems persisted. They still couldn't get rid of trojan so I bought another security system, Norton, and have had no problems since. Phone service was useless when I called to tell Cox my problems.