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US Airways Prides Themselves on LACK of Customer Service
Flights and Flight Attendants - Complaint
Review by winchesterqhrider on 2012-09-25
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CLEVELAND, OHIO -- Plain and simple if you want to get to a destination and be treated like a human being then DO not travel on US Airways! The company is after one thing : your money NOT your satisfaction! The attendants are rude! The customer service people pride themselves on LACK of customer service! If you miss a flight it is actually cheaper to rebook a new flight on a completely different airline than to get a flight adjustment from US AIRWAYS and that to me is pretty darn pathetic!
Comments:
Posted by trmn8r on 2012-09-25:
If you provided details of one or more specific incidents, it would be helpful.
Posted by Ben There on 2012-09-25:
Many airlines charge fees and increased fare if you miss a flight, especially if you can't make it on a flight the same date. It is just luck if there happens to be another airline with a seat cheaper than what the fee and fare difference will be...
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