Vanderbuilt Mortgage Stinks!!!

loan on our Home - Complaint
Review by LIZAPENNY on 2012-09-26
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
YALE, OHIO -- I have to say if anyone is researching before they buy a mobile home do not use Vanderbuilt they are rude, and have absolutly no concern about their customers at all. We tried to refinance because my husbands hours and pay was cut and we were told that even if we lowered your mortgage payment you couldn't afford it. Before this we never missed or was late once! I spoke to them today and I was told that Vanderbuilt had to have a documented plan of what we were doing to get our finances back on track...uh no that is not going to happen that is personal. I told him we would try as quickly as possible to get back on track but that was not good enough..I hope he never has money issues....or maybe I do =)

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