Purity Products - Purposely Make It Difficult to Cancel Automatic Shipping
It is almost impossible to cancel their automatic shipping/billing. You can tell it's a scam when: You send them an email, and they tell you can't cancel by email - why not? You can't cancel by calling the 'order' number - why not? The only way you can cancel is by calling the 'customer service number'.
The automated customer service system will allow you change your automatic shipping quanity, etc, but it won't let you cancel. For this you have to speak to a 'customer service rep'. I was on the phone for 15 minutes before anyone picked up. I'm sure this delay is purposeful also.
The customer service representative wouldn't stop talking - told me all sorts of BS: account was fully customizable (who cares?) - told me they just wanted to make sure that I got all the CO-Q10 I needed, and since it was a 'natural' product - I may need more than the free 30 day supply for it to take effect.
I said no thanks. Then began all the other offers and discounts. I had to be rude, and said I want to cancel and I don't want to buy anything!
This is the worst high pressure, dishonest experience I've ever had with Internet / Mail Order products.
My advice is don't do business with these people.