Budget Car Rentals - BEWARE Of Budget
FLORIDA -- After being involved in a traffic accident my insurance policy provided for a rental while my car was being accessed and repaired. I rented from Budget for a unspecified duration, being no one could tell me how long the process may take.
After 1 week I received a letter from budget demanding the car be returned or the vehicle would be reported stolen. wtf. After calling and spending quite some time on hold I was able to resolve a problem that should not have existed.
Here's the kicker, after returning the car with a 29 day rental I was charged at the agreed rate plus an additional $287. I contacted the local budget outlet where I rented and was assured it would be refunded. That was a waste of time so I got their supervisors name and number. I then spoke to 'Lewis' at the St. Pete airport office. His final statement to me before hanging up on me was, 'these are additional fee's and taxes permitted by law, if you have a problem with that call or write your congressman'
So....stay away from Budget or get the final total amount signed by a budget representative in advance of leaving with a vehicle.
My first suggestion has a much higher preference for readers.
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