Kroger - Construction Zone Littered with Nails
Resolution Update on 10/01/2012:
See updated comments from 10/1/2012.
BLACKSBURG, VIRGINIA -- My wife visited the University City Blvd store late in the afternoon on Sept 4, 2012 then drove straight home. The next morning, her left rear tire of our 3 month old new car was flat. I checked it and found two nails. The dealer said because of the location of one nail in the sidewall, the tire was not repairable. I spent $250 on a new tire and returned to Kroger to file a claim. They forwarded the claim to a third party (Sedgewick CMS) who denied my claim and said there was no appeal. I have no clue what they based the denial on because they won't respond to my requests for more information. Seems to me Kroger just hides behind this "company" to get out of paying for their issues.