As for jcpenney in general, I have had a Jcp credit card for as long as I can remember – back to somewhere in the 70s. jcpenney has always been my “go to” store for anything I wanted: clothing, shoes, housewares, baby gifts, jewelry…….absolutely EVERYTHING. This new change of format is blatantly aimed at a younger customer base. It doesn’t even try to appeal to us older folks – the ones that have kept JC Penney (the original name) in business for the past 30 or 40 years. Shame on you for throwing us out in the cold! Your displays, the clothing choices, even your TV ads are totally foreign to the over 40 crowd. I don’t like it and am seriously considering cancelling my jcpenney account. It seems to be of very little use anymore. Your merchandise quality is plummeting and all seems to be made somewhere other than the USA. That is disgusting. I loved the sales and the coupons. I don’t like special days for discounted merchandise. I may not be able to make it in town to shop on those days.
Kohls is beating the pants off of you.