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Sprint/Nextel - Sprint Hidden Fees Vs Sprint Boost Mobile Prepaid
Complaint
Review by CARLITASTAS55 on 2012-09-29
Rating: 
AUSTIN, TEXAS -- If you are looking to get Sprint services I would suggest go with Boost Mobile, yes Boost mobile use to be slow internet and old phones not anymore!!! Same phones that sprint have:
Sprint:
*highly price plans
*unlimited internet- not true you still have to pay an additional$10 fee per every phone (premium data) even that your plan includes unlimited internet- is like you are double paying .
*Higher taxes -way higher!!!
*Not unlimited international calling plan- you have to pay p/month and then you pay for minute price varies depending where you call.
*Contracts- and now they have increased they're early termination fee to $300.
*If you don't have auto pay- recurring card you will get charge$4.95 In top of everything.
*Protection plan-well what can I say-it good and bad at same time because all android phones at least you have to pay$100 and you will also have where they can fix the phone if you have problems - they will have you to take it to the store to have it tested- and at least you are going to be without a phone for at least2-4hours minimum if not will be an overnight process. - And they will always tell you that the issue was an app- my phone was not charging the port where the charger is bad, so I took it and told. Me it was an app I didn't even had any spa on my phones just the ones sprint loads to the phones that you can't remove, I told them is the port of the phone, my roommate has same exact phone has tons of apps, I tried her battery, her. Charger and she tried same thing on her phone everything worked except mine. I keep telling them nothing still same phone, mind you is been for about 13 months my manufacture warranty ended when they had me going back and forth, so if I want to have it replace I have to pay the deductible when is not even my fault. Other times that I had to wait for the phone to be tested there were customers having issues and same response from sprint agents the problem was an app -omg really older people different people were like I had already reset my phone there's nothing on it!! One of that was an old women she said I don't even know how to download an app, I just use it to call my son got it for me!!!
* Customer service the worst " you can go to their website and see that they are getting awards. For beat customer service" don't let them foul you- they get those rating only on new customers within 30 days, by then you still don't have your bill and still have no issues with your phones, the questions you may calling for are simple like questions regarding your phone. But once you start having issues customer service is the worst, they hung up on you, they transfer you without you knowing, they put on the notes call drop is a lie because you can hear where they are trying to send you to a different department. Then you are speaking to someone for at least20-30 minutes and no answer you you wasted your time nothing was resolved and by then you are frustrated.
Boost Mobile:
*no contract agreements
*no hidden fees
* you don't have to pay $10 fee for. Premium data you still get unlimited internet.
*The android plans $55 p/month with unlimited everything and you can get your bill lower without changing plans just by you paying on time every 6 months.
*Taxes- super. Low $5
* unlimited international calling plan either$5 or $10.
*Insurance-protection plan, so in case you brake your phone ir. Loose it don't worry you can get it replace same as sprint.
*Phones are actually way cheaper if you check on their website there's. Several to chose even like evo's, galaxi phones.
So there you go, Sprint has no where to pit reviews and if you go Boost mobile website does, that says a lot!!!
*On that note I used to love Sprint but I've been having issues and that I notice my hidden fees, since I renew my contract so 30days passed there was nothing that I could do unless I paid the termination fees can't wait for November to get here so I can at least pay about $100 from my sprint contract, my sprint bill is never what it was supposed to be, with all the fees my bill is never less than $260 p/month and yes I do have a second line but second line has no fees but the $10 premium data and protection plus $8 and I have the everything data plan is supposed to be $129.99 But I have an employee discount so that plan was supposed to be 97.99 So there you go. That's my horrible experience I actually pay more on my sprint cell phone bill than what I paid for my house electric bill and cable w/internet together, that for me is outrageous.
Sprint:
*highly price plans
*unlimited internet- not true you still have to pay an additional$10 fee per every phone (premium data) even that your plan includes unlimited internet- is like you are double paying .
*Higher taxes -way higher!!!
*Not unlimited international calling plan- you have to pay p/month and then you pay for minute price varies depending where you call.
*Contracts- and now they have increased they're early termination fee to $300.
*If you don't have auto pay- recurring card you will get charge$4.95 In top of everything.
*Protection plan-well what can I say-it good and bad at same time because all android phones at least you have to pay$100 and you will also have where they can fix the phone if you have problems - they will have you to take it to the store to have it tested- and at least you are going to be without a phone for at least2-4hours minimum if not will be an overnight process. - And they will always tell you that the issue was an app- my phone was not charging the port where the charger is bad, so I took it and told. Me it was an app I didn't even had any spa on my phones just the ones sprint loads to the phones that you can't remove, I told them is the port of the phone, my roommate has same exact phone has tons of apps, I tried her battery, her. Charger and she tried same thing on her phone everything worked except mine. I keep telling them nothing still same phone, mind you is been for about 13 months my manufacture warranty ended when they had me going back and forth, so if I want to have it replace I have to pay the deductible when is not even my fault. Other times that I had to wait for the phone to be tested there were customers having issues and same response from sprint agents the problem was an app -omg really older people different people were like I had already reset my phone there's nothing on it!! One of that was an old women she said I don't even know how to download an app, I just use it to call my son got it for me!!!
* Customer service the worst " you can go to their website and see that they are getting awards. For beat customer service" don't let them foul you- they get those rating only on new customers within 30 days, by then you still don't have your bill and still have no issues with your phones, the questions you may calling for are simple like questions regarding your phone. But once you start having issues customer service is the worst, they hung up on you, they transfer you without you knowing, they put on the notes call drop is a lie because you can hear where they are trying to send you to a different department. Then you are speaking to someone for at least20-30 minutes and no answer you you wasted your time nothing was resolved and by then you are frustrated.
Boost Mobile:
*no contract agreements
*no hidden fees
* you don't have to pay $10 fee for. Premium data you still get unlimited internet.
*The android plans $55 p/month with unlimited everything and you can get your bill lower without changing plans just by you paying on time every 6 months.
*Taxes- super. Low $5
* unlimited international calling plan either$5 or $10.
*Insurance-protection plan, so in case you brake your phone ir. Loose it don't worry you can get it replace same as sprint.
*Phones are actually way cheaper if you check on their website there's. Several to chose even like evo's, galaxi phones.
So there you go, Sprint has no where to pit reviews and if you go Boost mobile website does, that says a lot!!!
*On that note I used to love Sprint but I've been having issues and that I notice my hidden fees, since I renew my contract so 30days passed there was nothing that I could do unless I paid the termination fees can't wait for November to get here so I can at least pay about $100 from my sprint contract, my sprint bill is never what it was supposed to be, with all the fees my bill is never less than $260 p/month and yes I do have a second line but second line has no fees but the $10 premium data and protection plus $8 and I have the everything data plan is supposed to be $129.99 But I have an employee discount so that plan was supposed to be 97.99 So there you go. That's my horrible experience I actually pay more on my sprint cell phone bill than what I paid for my house electric bill and cable w/internet together, that for me is outrageous.
Comments:
Posted by Free Willy on 2012-10-02:
First of all I'm not here to defend Sprint. In fact I am leaving Sprint because the horrible coverage and poor sound quality of voice. I have a Samsung Epic 4G Touch and it is a great phone.
It is still unlimited data, your argument is faulty.
Higher Taxes? WTF you talking about? Sprint doesn't set the tax, the local, state and federal government establish taxes on cellphones.
You will pay a bit more using AT and T or Verizon, but you will get much better coverage and faster data speeds.
With all that being said, your argument for using Boost Mobile is a good one. They do have a couple good phones, but not the most current. The don't have the S3 nor the iPhone 5.
It is still unlimited data, your argument is faulty.
Higher Taxes? WTF you talking about? Sprint doesn't set the tax, the local, state and federal government establish taxes on cellphones.
You will pay a bit more using AT and T or Verizon, but you will get much better coverage and faster data speeds.
With all that being said, your argument for using Boost Mobile is a good one. They do have a couple good phones, but not the most current. The don't have the S3 nor the iPhone 5.
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